CoinMagnetix – Privacy Policy

Last Updated: 15/12/2025

This Privacy Policy explains how CoinMagnetix (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use our cryptocurrency platform, website, mobile application, or any related services (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect
1.1 Personal Information

We may collect the following personal data:

  • Identity information: Name, username, date of birth, nationality.

  • Contact information: Email address, phone number, mailing address.

  • Verification data (KYC/AML): Government-issued ID, photos, biometric verification data (if required), proof of address.

  • Financial information: Bank details, wallet addresses, transaction history, payment method details.

1.2 Automatically Collected Information

When you use our Services, we automatically collect:

  • Device information (IP address, browser type, OS)

  • Usage data (pages visited, links clicked, time spent)

  • Log files and diagnostic data

  • Cookies and tracking technologies

1.3 Blockchain Data

Because blockchain transactions are publicly accessible:

  • Wallet addresses and transaction details may be visible on-chain.

  • Such data is not controlled by us and is governed by blockchain protocols.

2. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our Services

  • Processing transactions and withdrawals

  • Identity verification and compliance with KYC/AML laws

  • Preventing fraud, illicit activity, and unauthorized access

  • Customer support and communication

  • Improving platform performance and security

  • Marketing and promotions (with your consent, where required)

3. Legal Basis for Processing (If Applicable – e.g., GDPR)

We process your data based on:

  • Contractual necessity (providing services you request)

  • Legal obligations (KYC/AML compliance)

  • Legitimate interests (service improvement, fraud prevention)

  • Consent (marketing or optional features)

4. Sharing and Disclosure of Information

We may share your information with:

  • Regulators and law enforcement, as required by law

  • KYC/AML service providers (identity verification vendors)

  • Payment processors and banking partners

  • Cloud hosting and infrastructure providers

  • Analytics and marketing partners (non-sensitive data only)

  • Affiliates, subsidiaries, or in case of mergers/acquisitions

We do not sell personal data.

5. Cookies and Tracking Technologies

We use:

  • Essential cookies

  • Analytics cookies

  • Security and session cookies

  • Optional advertising/marketing cookies (with consent)

Users may manage cookies through browser settings.

6. Data Security

We implement industry-standard technical and organizational measures:

  • End-to-end encryption for sensitive data

  • Secure storage with restricted access

  • Two-factor authentication (2FA)

  • Periodic audits and penetration testing

Despite safeguards, no method of transmission or storage is 100% secure.

7. Data Retention

We retain personal data:

  • As long as your account is active

  • As required by financial and regulatory obligations (often 5–10 years)

  • Until retention periods tied to anti-fraud and compliance expire

Users may request deletion where legally permitted.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Data portability

  • Withdraw consent for optional processing

Requests can be submitted at: contact@coinmagnetix.com

9. International Data Transfers

We may transfer data across borders. When we do:

  • We use safeguards such as Standard Contractual Clauses (SCCs), encryption, and audited cloud providers.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Children’s Privacy

CoinMagnetix does not knowingly collect data from individuals under 18 years of age. If we discover such data, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes are effective once posted. Continued use of the platform constitutes acceptance of the updated policy.

13. Contact Us

For questions or requests regarding this Privacy Policy:

CoinMagnetix Privacy Team
Email: contact@coinmagnetix.com